Wonderful experience! We stayed in a Japanese Premier Tatami Room and it did not disappoint! Transportation to/from Kagaonsen Station is available so you do not need to worry about finding your own transportation. Staff is very friendly and there are many who can speak English if that is a concern. Our group enjoyed dinner which had a few modifications to the standard offerings to accommodate some general food preferences. Breakfast was also great for both the Japanese and Western offerings. We were also offered to participate in a tea ceremony performed by the owner and were impressed with the more intimate setting vs overcrowded environments elsewhere. While we did not partake, morning yoga was also offered by the owner!
Very nice Ryokan. Each room has a private onsen, for the shy types. Both the public baths and garden are accessible 24 hours a day (as we were told). Additionally, both owners met our group at some point in time. The husband performrd the tea ceremony, and the wife held a morning yoga class and also met us at the time of our departure for a group photo. Another reviewer indicated the restaurant was more of a canteen, and groups are close and have no privacy. While there aren't private rooms in the restaurant, there was a good 1 to 1.5 meters between tables. So that is not a concern. It was quite spacious in comparison to restaurants in the major cities.
Everything from the moment we stepped off the train was wonderful. Food was delicious, private hot spring bath was divine. Only thing which is out of their control is the mosquitoes that just love eating me, but that's nature!
We had booked this ryokan for 6th April '18 as a part of our dream holiday in Japan . We were the first person to check in on that date and was allocated the room below!! Apparently a discriminatory policy of the hotel is to give this room to guests who book in for one night .The room with no view is not advertised in their website. We refused to accept this room and left the hotel and travelled on to Kanazawa ' Waste of a day !! Never expected this from a Relais & Chateaux chain of hotel. See photos below
Fantastic, modern onsen resort with a minimalist design. Food is mostly locally sourced and truly enjoyed the kaiseki dinner and Japanese breakfast. Service was super friendly and plenty of English speaking staff onboard.